To return the products you bought online, please contact our Customer Service within a maximum seven-day period from receiving the order, a customer service agent will assist you with your request.

• Returns are not applicable for products bought on promotions or sale items.
• Return requests for opened or used products will not be accepted.
• Returned items should be unused and with our tags still attached and in the same condition as received, in their original box and sealed packaging.
• Return of damaged products is limited to only manufacturing defects and is not applicable in case of misuse or failure to follow care instructions.

• Same-Day Delivery in Beirut
• Delivery is not available for orders placed on weekends or public holidays.
• Public holidays are excluded from the order processing time, as our delivery partners do not operate on these days.
• If no one is available to receive the order, you have the option to reschedule the delivery at a more convenient time.